Privacy Policy for Ascribe Books
Ascribe Books is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website, participate in our workshops, or purchase our products and services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
1. Information We Collect
We may collect personal information that can identify you, such as your name, shipping address, email address, phone number, and payment information. The information we collect depends on the context of your interactions with us and the choices you make, as well as the products and features you use.
- Personal Data Provided by You: This includes information you voluntarily provide to us when you register for an account, make a purchase, subscribe to our newsletter, register for a workshop, participate in surveys, or contact us. This may include your name, address, email address, phone number, and payment details.
- Derivative Data: Information our servers automatically collect when you access our site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the site. This information is primarily needed to maintain the security and operation of our site, and for our internal analytics and reporting purposes.
- Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the site or in our physical store. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.
2. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via our online platform or in-store for:
- To process transactions and deliver the products and services you have requested, including new and used books, calligraphy tools, custom art, and workshop registrations.
- To manage your account and provide customer support.
- To send you promotional communications, such as newsletters, special offers, and information about new products or services that may be of interest to you, in accordance with your communication preferences.
- To notify you of updates to our products or services, or changes to our policies.
- To enable user-to-user communications with your consent.
- To improve our website, products, and services through data analysis, trend identification, and performance monitoring.
- To enforce our terms, conditions, and policies.
- To fulfill legal and regulatory obligations.
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Marketing Communications: With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
- Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
- Sale or Bankruptcy: If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
5. Your Privacy Rights (GDPR & Other Laws)
Depending on your location, you may have specific rights regarding your personal data. This includes rights under the General Data Protection Regulation (GDPR) for individuals in the European Economic Area (EEA) and other applicable privacy laws.
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Withdraw Consent: You have the right to withdraw your consent at any time where we are relying on consent to process your personal information.
If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the contact details provided below.
6. Third-Party Websites
Our online platform may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave our site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
8. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Ascribe Books
231 Queen Street West,
Main Floor,
Toronto, Ontario, M5V 1Z4
Canada